Pat's Answer

To Pat / 25 May 2019

Topic: Online operator isn't helpful

Your Question

what do i do if i feel like my online operator isnt being helpful for my situation

From Pat / 24 July 2019


Hi there, you are very welcome to Ask Pat.

You’re asking what you can do you if you
feel your online operator isn’t helpful for your situation.

Here in Childline we are non-judgemental,
so feeling like the person you are chatting to online is not helpful for your
situation is ok. Childline is here to listen to you and if you feel we are not
doing that, it is ok for you to let the person know. You can also end the
conversation and to try again, and maybe chat with someone else here.

If you feel that Childline is not the right
space for you at that time, we can provide you with information of other
services who specialise in a particular area. Childline is always happy to chat
to you again, should you wish to come back and chat with us.

If you feel that talking online is not
working for you, you can always call us on our Freephone number 1800 66 66 66.

Thanks for Asking Pat today and we hope to
hear from you again soon.

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