Alex's Answer

Lost my keychain

Your Question

Hey Alex. So basically I’m 12, and I made a friend, shes 20 or something. But she’s friends with my friend’s mom so we’re close. And she moved back to England and gave my friend and I keychains that say “I love london” On them. And I put mine on my bag. so I was pulling my bag up onto a boat and my keychain got caught on something and fell into the water. I was so upset, I even cried. She gave me that to remember her by. We put a magnet on a string in the water to look for it. My dad just tied it and let it drag across the bottom so yeah. This happened like 15 minutes ago 


Hi there, thank you for contacting Ask Alex. 

We are so sorry to hear that this happened, and we can tell from your message that keychain was important to you, as it symbolised your friendship. Well done for reaching out and sharing how you feel.  

You might even be feeling better about the situation now, as you sent that message very quickly after it happened. We do hope that you are feeling better and that you are being kinder to yourself. We want you to know, that it was not your fault. Accidents do and can happen, to anyone at any time. 

It’s great that you had a cry, even though this may have felt very uncomfortable for you at the time. Crying is a good way to let sad feelings out, and sometimes crying can happen when we are happy either!

Since it happened have you shared how you are feeling with anyone else? Someone that may be able to listen to you, and help you feel more at ease. Someone you trust and feel safe with.  

Here is an article to help you be kinder and more compassionate to yourself. Remember that you are doing your best!  

It’s important to know that at any time you can call Childline, a space for you to be listened to in a non-judgemental manner. At Childline we are focused on you and what is important to you. 

You can contact us through our free phone service, 1800 66 66 66 or alternatively you can chat with us through our webchat service at 

We are proud of you for reaching out, and hope you are feeling better now,


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