Alex's Answer

I want to phone Childline, but I don't know what to say

Your Question

I really need to talk to someone and I can’t talk to my family I want to ring child line but don’t know what to say


Hey there, thanks so much for getting in touch!
First of all, we want to say that it’s incredibly brave of you to reach out for help. It takes a lot of courage to recognise when you need support, and we’re glad you’re taking this step.
We can only imagine how difficult it must be to feel like you can’t talk to your family about what’s going on. It’s ok to feel scared or unsure about reaching out to Childline, but know that we are here to help you, no matter what you’re going through. You’re not alone in this.
If you’re ever feeling unsafe at home, it’s important to prioritise your safety above all else. Don’t hesitate to contact the Gardaí or emergency services at 999 or 112. Your safety is the number one priority, and there are people who can help you.
Childline is a safe and confidential space where you can talk about anything that’s on your mind. Whether you’re feeling overwhelmed, scared, or just need someone to listen, the Childline team is here for you. You don’t have to have all the answers or know exactly what to say – we’re here to support you and explore your options with you.
Remember, Childline is available 24 hours a day, every day. You can contact us for free by phone at 1800 66 66 66, or through Live Chat at You deserve to feel supported and heard, and Childline is here to help you through whatever’s going on for you.
You’ve done great by reaching out to us through Ask Alex, your next step is to pick up the phone and call us or Live Chat with us…you can just start with ‘Hello’. The Childline team will help you with everything else.
You got this! We loook forward to hearing from you real soon,

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