Alex's Answer

How to use the Childline Live Chat service

Your Question

How do you enter live chat? 


Hi there, 


Thank you for getting in touch with Ask Alex.  

To enter the Childline Live Chat service, visit our website Once you are there, if you click on the orange Live Chat button at the right side of the screen, you will then start the chat. Childline is here 24 hours every day, 7 days a week, to listen and support you. You do not have to go through anything on your own. You can also contact us by phone on 1800 66 66 66 for free. 

Just to tell you a little bit about Childline, you can talk with Childline in confidence, about anything that might be on your mind, we won’t judge you, give out to you or tell you what to do. We’re here to listen and we’ll help you to figure out the best solution for you should you need that type of support. 

Thanks again for your question. We hope to hear from you soon.  

Take care,  


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