Alex's Answer

Do you have a text service

Your Question

Why can’t I text you like I can Spunout?


Hi, welcome to Ask Alex, thanks for your question. 

You are unable to text us at Childline, as we do not have a text service. However, we do have a fully operational 24/7 online web chat service through our website 

To access the web chat service, you just click on the orange ‘Live Chat’ icon on the right side of the screen and you can begin an anonymous chat with one of our facilitators. You don’t need to login into the website to do this.

If you would prefer to talk with us, you can call us at our freephone number 1800 66 66 66. Our phone service is also open 24-hours a day, every day. We have facilitators waiting to chat with you about whatever it is you want to chat about. Nothing is too big or to small.

We hope you feel comfortable contacting us if you ever feel you want to talk. 

Thank you so much for you question. Take care of yourself,


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