Alex's Answer

Why does the Childline website only use English and Ukrainian and no other languages?

Your Question

Why is childline website English and Ukraine language only? Why not include all other languages too on the website such as polish/urdu/pushto/arabic/irish/french/German etc…? Thanks 

Answer

Many thanks for your question. This is a great point. Ireland is increasingly changing and becoming more multicultural with numerous people from all over the world now calling Ireland home.    

Despite, Irish and English both being the official languages of Ireland, the communication on the website has been traditionally provided through English as English is the most widely spoken language in Ireland.  The decision to provide the website in Ukrainian was a direct emergency response to the current crisis in Ukraine.  

We think that all the languages that you have outlined such as Irish, Arabic, French, Urdu, Pashto and German with a few others such Spanish or Polish would be great additions to our Childline website.  At Childline, it is very important to us that all children, young people and parents/caregivers in Ireland have access to support and information in a way that allows them to feel seen and heard.    

If there is something that you or someone you know is experiencing, it is important that you talk to a trusted adult such as a parent or teacher about it. You are welcome to contact Childline by phone on 1800 66 66 66, by text to 50101 or through our web chat on www.childline.ie. Childline is here for you anytime and we are available 24 hours a day, 7 days a week.  The services are free and confidential. We are non-judgmental, and we will not tell you want to do. We can help you explore what options may be available to you.  

Thank you for reaching out to us. We are here to listen, and we are here for you whenever you would like to chat. Please get in touch with us soon. 

Take care,  

Alex.  

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