Alex's Answer

What should I start off by saying when texting Childline?

Your Question

What should I start off by saying when texting child line


Hello and welcome to Ask Alex. Thanks for reaching out. 

You asked what you should start off by saying when you text Childline. That’s a great question. There is no right or wrong answer to this. You could start off by simply saying ‘Hi’ or go straight into what’s going on for you. Similarly with our webchat service, you don’t need to wait for someone to message, you can start typing as soon as you open the chat box.  

You can also call Childline on 1800 66 66 66 if you’d prefer to talk out loud. We are here 24 hours a day, 7 days a week. Our text service, which can be reached on 50101 and Web Chat service through, are also available daily. Whether you text or call us, we will be here to listen to you. We don’t judge you or tell you what to do so this is a safe space for you to chat about whatever’s on your mind. 

Remember you are not alone and Childline are always on hand to listen; no problem is too big or too small.  

Take care,   


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