Alex's Answer

My friend's family is toxic

Your Question

My friends family is very toxic and overall not really a good safe home environment how can I help her 


Hi there and welcome to Ask Alex. 

Thanks so much for reaching out with your question. 

You say that your friends family are very toxic, her home environment isn’t safe, and you’re wondering how you can help her, is that right? 

First of all, it sounds like although your worried about your friend, you are really caring and supportive, and they are lucky to have your friendship. 

It’s important to remember that every young person has the right to feel safe and happy, especially in their own home. There are people whose job is it to keep young people safe, such as the gardai and social workers. Túsla, the Child and Family Agency in Ireland, is also a valuable resource. Social workers at Túsla are dedicated to ensuring that all young people live in safe environments. You may need the support of an adult to contact Túsla, but they can provide professional assistance and help your friend find a safer situation. If your friend ever feels in immediate danger, they can contact the Gardai on 999 or 112, and they will make sure that they are kept safe. 

You can try to encourage your friend to speak to an adult they trust who can help them through what they are experiencing at home.  Maybe you can support your friend to think about what they can say, or even who they can speak to.  This trusted adult can also help your friend to get the support they need. 

You can also give them our contact details here at Childline.  We offer a free, confidential non-judgemental listening service.  We can listen to what’s going on for them, or if they wanted to talk through their options, we’re here 24/7.  We can be contacted by phone on 1800 66 66 66 or chat with us through Messenger at , just click the purple chat circle. 

Thank you again for reaching out and looking out for your friend. 

Take care,  


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