Alex's Answer

How does this work

Your Question

Hi idk how this is supposed to work but this is supposed to be a place where you can talk to people right?


Hello there, thanks for your question!

You are asking how does this Ask Alex service work, yes?

Ask Alex is a service that allows people 18 years and younger to ask a question anonymously (we do not have access to your IP address or your phone number) and the Ask Alex Team of humans will answer the question, and it is published on the Childline website.

You can ask any question, and we will answer it and direct you to additional supports. If we cannot answer your question, we will tell you where you can find the answer.

If your question is not answered, it may be because we have recently answered a similar question,  so have a look through Latest Questions To Alex, or search the Topics.

However, if you would like to have a conversation or your question needs an immediate answer, then our Live Chat service (on or our freephone service 1800 66 66 66 are the better services for you, as they are open 24-hours a day, every day.

We hope this has answered your question. Have a great day. We look forward to hearing from you again,


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