Alex's Answer

How did you end up working for Childline?

Your Question

How did you end up working for Childline? 


Hi there,

Thanks for getting in touch and asking about Childline, it sounds like it might be something you are thinking of doing when you get older, is that right? 

Firstly, it may be helpful for you to know a bit about Childline and some of the services we offer. Our Childline Listening service is a 24-hour support service which is available to every young person in Ireland, up to and including the age of 18. Nothing is too small or too big to talk to Childline Listening about; you can talk about whatever is on your mind. We will never judge or give out to you; we are there to listen and to support you and your call or chat is confidential which means we don’t share it outside of Childline – except if you want us to do so. We can help you figure out your options, and we will never tell you what to do. The service is free, and you can contact Childline on the phones at 1800 66 66 66 or online though the Live Chat Service on the website  

Our Childline Digital service helps young people (14 to 18 years old) manage their anxiety by engaging in an online programme accessed via any smart device that teaches them healthy coping strategies and helps them to maintain their sense of wellness. You can learn more about it here:  

We also go to schools and clubs to give talks, we campaign for children’s rights, and we sometimes talk to adults who are concerned about children. Overall, we aim to empower, support and protect young people. 

Secondly, and to answer your question, anyone can apply to work or volunteer for Childline. People who work or volunteer here are generally those who would like to make a positive difference in the lives of children and young people. It helps having a background in psychology, social work, IT or marketing for example but depending on the role, it’s not always a necessity. Our staff and volunteers are garda vetted and receive specific role-related training so they can serve their community to the best of their ability. 

If you would like to know more about how to get involved, you can check our ISPCC website  

I hope this answers your queries, feel free to contact us anytime. 


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