Info and Advice

Staying safe online

Being online with friends and family can be fun and educational, but it's also important
that you're safe when you're online.
A young teenage boy uses a laptop

Enjoying the internet safely

There are many ways you can stay safe online while also enjoying what the internet has to offer.

Positive things young people can do online include:

  • Learn interesting facts and get information
  • Play games and share important moments with friends and family
  • Watch videos, listen to much and chat to friends
Some negative things can happen online

It is important to be alert to negative things which can happen online. 

These include:

  • Exposure to inappropriate content: You may see something or read something you are unsure of and which makes you uncomfortable
  • Cyberbullying: This involves people sending hurtful messages or content to others online using smartphones, tablets or other connected devices
  • People not being who they seem: Can you be sure the person you are talking to is who they say they are?
Steps to staying safe when setting up a social media profile
First name or nickname

Use your first name or a nickname when talking online, or when setting up a social network profile

Be honest

Be honest about your age

Choose a password

Keep your account private by choosing a password that others wouldn't be able to guess and only share you password with your parents or guardians. 

Set to private

Set your privacy settings to 'private' so that only people who you are friends with can see your photographs, information and posts. A trusted adult may be able to help you with this. 

Delete and block

If somebody you don't know adds you as a friend, you can delete and block their request

Don't share offline

To stay safe, avoid sharing personal information with someone you don't know offline

Be careful about what you share online
  • Think before you upload or share anything you wouldn't want your parents or your granny seeing!
  • When sharing pictures on social networks, think about if your photos could give strangers clues about where you live or go to school
  • Check your location settings - some apps like Snapchat share your location with others. You can turn off location sharing
  • Check your privacy settings regularly
Support is available

If you think you or someone you know isn't safe online and you're unsure what to do, you can get support. Is there a trusted adult you can talk to about how you feel? You may feel they won't understand what you are talking about, or will take away your internet access, but sharing your problem with them and talking it through together can be helpful in finding a way to make things better. 

Childline is always here to listen to you and support you if you would like to talk. 

Contact Childline

Childline is always here to listen and to support you. You can call Childline on 1800 66 66 66 (24 hours a day), text Childline on 50101 (10am – 4am every day) or chat with Childline online

Talking helps!


1800 66 66 66