Pat's Answer

To Pat / 15 May 2020

Anxious after chat

Your Question

Hi Pat,

I had my first chat on Childline and it went horribly and I keep thinking about how bad it went, what can I do about the chat and the person talking to me?

She made me so anxious and worried I felt ten times worse and I just really want to tell someone how bad it was and how anxious they made me feel, it’s supposed to be a place where I get help and support but instead I had a panic attack after I turned the chat off, it was so hard

From Pat / 15 May 2020


Thank you for contacting us here at Ask Pat and letting us know of your experience while contacting Childline.

We are so so sorry to hear that you did not have a nice experience and you did the right thing by letting us know.

We here at Childline are here to listen and support all children who contact us and we strive for positive outcomes with all of our engagements. We are totally child centered and treat all children with unconditional positive regard.

If you would be prepared to give us another chance we would be more than happy to have a chat with you and you could chat to one of our facilitators confidentially at 1800 66 66 66, we are open 24 hours a day. We would love to hear from you. You can also text us at 50101, or LiveMessage us here on this website. All Childline services are free to use.

Thank you again for contacting us and we wish you well.


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